CRM for small businesses in Panama: all your business information, connected

PanaMila Labs is the technology department for small businesses in Panama that can't sustain an in-house team. We bring clients, sales, tasks, documents and deadlines together in one place: we implement Salesforce or Zoho CRM, whichever suits you, and connect them with the tools you already use so data isn't entered twice.

Where does that client stand?

If answering that means checking a spreadsheet, searching three chats and asking a teammate, the information exists but it isn't anywhere. Follow-ups get lost, tasks get repeated and everyone has their own version of the data.

What's included

• Choosing the CRM: Salesforce, Zoho CRM or another option, depending on your team size, your budget and how you sell.
• Implementation: we set up the CRM with your sales process and the fields you actually use.
• Migration: we move the data you already have in digital form, such as Excel sheets, CSV files or another CRM.
• Integrations: we connect the CRM with your website, your forms, your email and your calendar, so data moves between tools on its own.
• Training: your team learns to use it in their day-to-day work.

Salesforce expertise

Our team includes a Salesforce architect certified in Administrator, Advanced Administrator, Sales Cloud, Service Cloud, Agentforce and Field Service. We design the implementation with how your business grows in mind, not just the first month. And if Salesforce is more than you need, we'll tell you and go for a simpler option.

What's not included

It doesn't include CRM license costs, which are in your name, or manually entering data that doesn't exist in any digital form. Custom development inside the CRM beyond what the proposal covers is quoted separately.

How we work

1. Free diagnosis. We look at where the information lives today and what gets lost along the way.
2. Proposal. Which CRM, which integrations, how much it costs and when it'll be ready.
3. Build. We implement, migrate and connect.
4. Delivery. We leave it running, with the access in your name, and train your team.
5. Feedback and final adjustment. With real use we adjust fields, processes and reports.

Part of your technology department

The CRM is where the inquiries arriving through your website and your AI assistants end up. That's how your technology department works.

Companies that trust us

Frequently asked questions

Salesforce or Zoho CRM?

It depends on your team size, your budget and how much customization you need. Salesforce scales further and adapts to complex processes; Zoho CRM is simpler and more affordable to start with. We look at it in the diagnosis.

Will the licenses be in my name?

Yes. The CRM account is yours; we work with access that you control.

Can you connect the CRM to my website?

Yes. Inquiries from your website can go straight into the CRM, without copying them by hand.

How much does it cost?

It depends on the CRM, the integrations and the option: monthly plan, per project or hour bank. We define it in the free diagnosis and give you the price before we start.

How long does it take?

An initial implementation for a small business usually takes 3 to 6 weeks. Complex processes or many integrations take longer, and we tell you so in the proposal.